Introduction:

Here at Image Furnishings we take your privacy seriously and are committed to ensuring that your data is fully protected. We will only use the information you provide to us to administer your account and provide the products and services you have requested from us. This privacy policy describes how and why we obtain, store and process your data. This policy may be updated from time to time and we shall indicate on our website when this happens.

The Information we collect:

Information is collected when you open an account and request the services of Image Furnishings Ltd, Image Expo Events Ltd, and in some cases McNulty Furniture Ltd, for whom we represent as agents.  This information is collected by either filling in the online form on our website or by manually filling in a Customer Account Form. The required information takes the form of, but is not limited to, names, job titles, email addresses, mailing/dispatch addresses and phone/fax numbers.

Why we collect this information:

This information is necessary in order for us to provide you with the products and services you require from us. From time to time we would like to contact you with details of other offers and services we provide, such as Promotional Offers and Trade Shows.

Cookies

  1. A cookie is a small piece of text that is placed within the memory of a computer and can be later retrieved by web page servers.
  2. We use cookies to enhance your interaction and convenience with our website and do not use cookies to record any personal information.
  3. Cookies may record information about your visit, including the type of browser and operating system you use, the previous site you visited, your server’s IP address, the pages you access and the information downloaded by you.
  4. You may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website.
  5. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue you with a cookie when you log on to our website and you are deemed to have consented to the use of the cookie.
  6. The purpose for which the cookie is used is for identification of a specific user during a session on our website. The cookie will be deleted at the end of the website session.

How will we use the information about you?

Your information is used to provide you with the services you request from us, as follows:

  • Processing your orders adequately.
  • Managing and maintaining your account, ensuring all required details are up-to-date.
  • Sending out product information, such as stock sheets, brochures etc.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided.
  • From time to time, we may use information to contact you for market research purposes. This assists in understanding your requirements and ensures we are providing you with the best possible service.

Third Party Service Providers

Your information will not be passed to parties outside our organisation, other than as a necessary to fulfil your request, e.g. to order, provide and ship products and services.

Information may be shared among our group of companies. However, no information will be shared for marketing, or any other purpose, outside of this group.

In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach our Terms and Conditions of trading. We may also need to disclose information if required to do so by law or by any Governmental body including, but not limited to, Revenue Commissioners. In certain circumstances we may be required to obtain data about your Company from government and regulatory authorities.

Data Protection:

Image Furnishings Ltd and Image Expo Events Ltd will retain your information in accordance with our obligations under the Data Protection Act 1988 and 2003. The data you provide to us will only be retained for as long as is required by law, for the purpose for which it was collected.

Your Access to and Control over Information 

You may opt out of any future contacts from us at any time. You can also do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

We will not pass this information to parties outside our organisation, other than as a necessary to fulfil your request.

Security:

We are committed to ensuring that your information is kept secure. We only have access to information that you voluntarily provide to us via email or other direct contact from you.

Our email and any data we may hold about you is stored securely on servers built, maintained, supported, controlled and owned by our IT Service Provider, in Dublin datacentres. There is 448-bit encryption on all data held for us, which is 2.1 times stronger than the industry standard.

Our IT Service Providers are also fully registered with the data protection commissioner.

We also protect your information offline. Only employees who require the information to perform a specific job (for example, billing or customer service) are granted access to your information.

Updates:

This Privacy Policy may be updated from time to time, as appropriate.

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